b'STRATEGIES FOR MAKING IMPROVEMENTS TO THE COURT USERS EXPERIENCE1 2Make the courts more Enhance/expand educational and other resourcesunderstandable & user(e.g.,information,technology,personalassistance)availablefriendly for all who useto court users so they are able to access and conduct the courts. businesssuccessfullywithcourtsin-personandvirtually.4Improve websites and enhance dissemination of informationusing avarietyofmediaandplatformstoreachall court users.24 20222025 STRATEGIC AGENDA PLANNING FOR THE FUTURE OF THE MICHIGAN JUDICIAL SYSTEM'